Galavant provides Flexible Transportation Management tools that are secure and can be accessed anytime / anywhere. Our tools allow for proactive management of potential issues and provide dynamic methods for resolving issues real-time. Quickly train new staff members and delegate tasks throughout your organization using our role-based system.
Galavant is changing the game and providing these answers and many more
- Do you have automated capacity management / notifications?
- What are your busiest routes / stops / days / times?
- How much revenue is generated by each vehicle / driver?
- Which drivers are receiving the highest reviews from passengers?
- Is your reservation process streamlined?
- How many reservations are managed by passengers eliminating a call to dispatch?
- Are your passengers booking on their smartphone or desktop computer?
- How many times do passengers change their reservation?
- How many refunds do you issue each month?
Dispatch tools that will transform your operations and reduce your operational costs
- Capacity Alerts / Management
- Easily customize email / SMS messages sent to passengers
- Send alerts to passengers if traffic or weather delay route schedules
- Quickly answer passenger questions and view passenger history
- Automatic rate discounts for groups
- Passenger Feedback / Ride Reviews
- Promotion Code management / Loyalty programs
- Predictive Driver Schedules / Driver Alerts
- Receive Alert when Passengers book with Accessibility needs
- Receive Alert if a Driver is late for a shift
Administrative tools to make sense of your business
- Role-based security to control access based on staff needs
- Graphical reports to understand your business / dispatch activity / passenger trends / routes
- Control critical settings for passenger notifications / fee structures / alerts
- Reports to show passenger trends / average time to complete a reservation / popular routes
- Understand where / how passengers make reservations
- Provide easy to use administrative portals for your partners / contract services
Drivers are the face of your business - they interact with your customers and can ensure a positive experience for your passengers. Provide them with tools to be successful and ensure a consistent passenger experience. Drivers will engage with your passengers like never before to receive tips using our Driver Tipping system. The driver portal system ensures all drivers follow best practices and provide a consistent passenger experience.
Galavant Driver Tools that change the game
- Real-time itinerary
- Capacity management
- Paperless check-in
- Detailed information for all reservations / passengers
- On-line drivers schedules
- Driver tipping system
- Walk up reservation / payment kiosk
- Passenger accessibility alerts
- Ability to message passengers
- Passenger feedback metrics
- On-line knowledge base / training tools
- All features accessible on any device (tablet / smartphone / desktop)
